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Our Whirlybird Returns Policy and Warranty

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Returns Policy

  • Change of mind refunds are only applicable for supply-only purchases.

  • Goods must be in a resaleable condition and returned at the client’s cost.

  • No refunds will be provided if the product has been installed by us.

 

Product Warranty

  • We offer a manufacturer’s 15-year product warranty covering defects in materials, as covered by CSR Bradfords product warranty.

  • This warranty does not cover damage due to misuse, neglect, ordinary wear and tear, or use for unintended purposes.

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Installation Warranty

  • We provide a 1-month warranty on installation workmanship.

  • Clients must review the work upon completion and notify us of any defects within this period.

  • For defects not immediately evident, notify us as soon as possible.

  • Corrective action may include re-performing the service or replacing defective goods.

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